FREQUENTLY ASKED
QUESTIONS

Short Answer: No, while Umthi products are excellent for curly hair, they're formulated to work beautifully on all hair types and textures - straight, wavy, curly, and coily. Universal Hair Care Philosophy: Designed for All Hair Types: Umthi recognizes that healthy hair care principles apply to everyone, regardless of curl pattern: • Gentle cleansing benefits all hair types without over-stripping • Deep moisture is essential for straight hair exposed to heat styling and environmental damage • Natural oils and butters provide nourishment that every hair texture can benefit from • Chemical-free formulations support optimal hair health across all textures How Different Hair Types Benefit: Straight Hair (Type 1): • Lightweight formulas won't weigh down fine, straight strands • Meadowfoam oil provides UV protection without greasiness • Natural cleansing removes buildup from styling products without harsh stripping • Leave-in cream adds body and protection for heat styling • Hair oil (used sparingly) adds incredible shine and smoothness Wavy Hair (Type 2): • Enhances natural wave pattern without weighing down movement • Reduces frizz in humid conditions while maintaining texture • Camellia oil penetrates effectively to strengthen wave structure • Bergamot and litsea essential oils provide refreshing, lightweight fragrance • Perfect for scrunching techniques to define waves naturally Curly Hair (Type 3): • Defines curl pattern while maintaining natural bounce and movement • Andiroba oil soothes scalp irritation common with curly hair • Shea and mango butters provide the intense moisture curls crave • CGM-approved formulations support healthy curl formation • Reduces shrinkage while maintaining curl integrity Coily/Kinky Hair (Type 4): • Maximum moisture retention for hair that loses hydration quickly • Castor oil stimulates growth and strengthens fragile strands • Argan butter provides deep conditioning without heaviness • Ylang-ylang helps balance oil production on the scalp • Perfect for protective styling maintenance and daily moisture Styling Versatility: Umthi products work with various styling preferences: • Heat styling: Natural heat protection from meadowfoam oil • Air drying: Enhanced natural texture and reduced frizz • Protective styles: Keeps hair moisturized during braids, twists, and updos • Low-manipulation routines: Gentle formulas reduce need for frequent washing Professional Endorsements: Hairstylists working with diverse clientele recommend Umthi because: • Consistent results across different hair types and ethnicities • Versatile application methods work for various styling techniques • Natural ingredients are safe for chemically-treated and virgin hair • Cost-effective - one product line serves entire salon clientele

Short Answer: Yes, all Umthi products are completely color-safe and actually help preserve and enhance the vibrancy of color-treated hair. Color Protection Benefits: Gentle, Sulfate-Free Cleansing: • No harsh sulfates that strip color molecules from hair shaft • pH-balanced formulation maintains hair cuticle integrity to lock in color • Natural cleansers remove buildup without fading artificial or natural color • Extends color life by 40-60% compared to conventional shampoos UV Protection: • Meadowfoam oil provides natural SPF to prevent sun-induced color fading • Antioxidant-rich ingredients protect against environmental color degradation • Camellia oil forms protective barrier against UV damage • Essential oils like bergamot contain natural color-preserving compounds Moisture Retention for Color-Treated Hair: Color processing opens hair cuticles, making moisture retention challenging: • Shea and mango butters seal cuticles to prevent color leaching • Argan butter penetrates deeply to restore moisture without color interference • Andiroba oil reduces inflammation from chemical processing • Natural emollients repair damage while preserving color integrity Safe for All Color Treatments: Permanent Color: • Won't interfere with ammonia-based or PPD color molecules • Helps maintain color depth and richness between salon visits • Reduces color bleeding and transfer onto pillowcases and clothing Semi-Permanent and Temporary Color: • Gentle enough not to strip fashion colors or temporary tints • Helps vibrant colors like blues, purples, and pinks last longer • Won't cause patchy fading or uneven color distribution Natural Color Enhancement: • Brings out natural highlights in virgin hair • Enhances shine to make natural color appear more vibrant • Reduces brassiness in blonde and gray hair naturally Highlights and Lowlights: • Maintains contrast between different color tones • Prevents color blending that can muddy highlighted effects • Protects lightest strands from environmental damage Professional Colorist Approved: Salon professionals recommend Umthi because: • Doesn't interfere with chemical color services • Extends salon color investment for clients • Compatible with all professional color lines • Reduces need for frequent color touch-ups Gray Coverage Friendly: • Won't cause premature color fade on gray coverage • Maintains cool tones in ash-based colors • Prevents warmth from developing in covered grays

Short Answer: Yes, all Umthi products are 100% vegan and cruelty-free. We never test on animals and use no animal-derived ingredients. Our Vegan Commitment: Completely Plant-Based: Every Umthi product is formulated with botanical ingredients only: • Plant Oils: Coconut, argan, jojoba, and avocado oils • Plant Butters: Shea, cocoa, and mango butters • Botanical Extracts: Aloe vera, hibiscus, and green tea • Natural Emulsifiers: Plant-derived waxes and lecithin • Essential Oils: Steam-distilled from flowers, leaves, and roots No Hidden Animal Ingredients: We strictly avoid all animal-derived components: • No Lanolin: (from sheep's wool) - we use plant-based alternatives • No Keratin: (from animal hair/horns) - plant proteins provide similar benefits • No Collagen: (from animal skin/bones) - botanical amino acids replace this • No Beeswax: Plant waxes like candelilla provide structure • No Milk Proteins: wheat and rice proteins offer superior benefits Cruelty-Free Certification: Never Tested on Animals: • No animal testing at any stage of product development • No third-party animal testing • No selling in countries that require animal testing • Certified by recognized cruelty-free organizations Supply Chain Ethics: • All ingredient suppliers must certify no animal testing • Partnerships only with verified cruelty-free companies • Transparency in sourcing and manufacturing processes Benefits of Vegan Hair Care: Better for Hair: • Plant proteins are smaller and penetrate hair shaft more effectively • Botanical oils provide vitamins and antioxidants not found in animal fats • Natural pH balance from plants matches hair's optimal pH levels • Rich nutrient profiles support long-term hair health Environmental Impact: • Sustainable sourcing doesn't deplete animal populations • Lower carbon footprint compared to animal agriculture • Biodegradable ingredients don't harm ecosystems • Renewable resources ensure long-term availability Ethical Considerations: • Animal welfare - no animals harmed in production • Sustainable practices support responsible farming • Fair trade partnerships benefit farming communities • Transparent supply chain ensures ethical sourcing Performance Without Compromise: Vegan doesn't mean less effective: • Superior moisturizing from plant-based ingredients • Better absorption due to natural molecular structure • Long-term benefits without ethical concerns • Gentler formulations suitable for sensitive individuals Common Vegan Alternatives We Use: • Instead of Lanolin: Jojoba oil provides superior moisture retention • Instead of Keratin: wheat protein fills in damaged hair cuticles • Instead of Collagen: Plant amino acids boost elasticity and strength • Instead of Silk Protein: wheat protein adds shine and smoothness • Instead of Beeswax: Candelilla wax provides hold without heaviness Packaging Ethics: • Recyclable aluminium containers reduce environmental impact • Minimal packaging eliminates waste • No plastic testing containers or samples Our Promise: Umthi commits to maintaining vegan and cruelty-free standards as we grow. We regularly review suppliers and ingredients to ensure we never compromise on our ethical values while delivering exceptional hair care results.

Short Answer: Yes, Umthi products are gentle and safe enough for children's delicate hair and scalp, making them perfect for the whole family. Child-Safe Formulations: Gentle, Natural Ingredients: • No harsh chemicals that can irritate sensitive scalps • Plant-based surfactants cleanse without stinging eyes (though always avoid direct eye contact) • Hypoallergenic essential oils in safe concentrations for children • Free from common allergens and synthetic fragrances that trigger sensitivities Pediatric-Friendly Benefits: Sensitive Scalp Care: • Andiroba oil soothes common scalp irritations and cradle cap • Shea butter provides gentle moisture without clogging pores • Anti-inflammatory properties help with eczema-prone scalps • pH-balanced to match children's naturally more sensitive skin Detangling Made Easy: • Camellia oil provides excellent slip for pain-free detangling • Leave-in cream makes combing through knots effortless • Reduces tears during hair care routines • Strengthens hair to prevent breakage during styling Age-Appropriate Usage: Babies (6+ months): • Hair oil for gentle scalp massage and cradle cap treatment • Ultra-diluted amounts of shampoo for first hair washes • Always patch test before first use Toddlers (1-3 years): • Full product line suitable with supervision • Tear-free experience with gentle formulations • Natural fragrance won't overwhelm sensitive systems Children (4+ years): • Independent use with proper instruction • Educational opportunity about natural hair care • Builds healthy hair habits from an early age Special Considerations for Kids: Hair Type Flexibility: Children's hair texture often changes as they grow: • Adapts to evolving hair needs from baby-fine to adult texture • Supports healthy hair development during growth phases • Won't interfere with natural hair texture changes Activity-Friendly: • Swimming protection: Natural oils create barrier against chlorine damage • Sports and play: Leave-in cream provides all-day moisture and protection • School-appropriate: Subtle natural fragrance won't trigger fragrance-free policies Parent Peace of Mind: • Transparent ingredient lists - know exactly what you're putting on your child • Dermatologist-tested for safety on sensitive skin • No hormone disruptors or endocrine-interfering chemicals • Biodegradable formulas safe for environment and family Teaching Moments: Using Umthi with children creates opportunities to: • Discuss natural ingredients and their benefits • Establish self-care routines and hair care habits • Promote positive body image through gentle, loving hair care • Environmental awareness through sustainable beauty choices

Short Answer: Yes, natural products often outperform conventional products because they work with your hair's natural structure rather than against it, providing long-term benefits without damage. Why Natural Products Excel: Gentler Yet More Effective: Natural ingredients work synergistically with your hair's biology: • Penetrate Better: Smaller molecular structure of natural oils allows deeper penetration • No Buildup: Unlike silicones, natural ingredients don't coat and suffocate hair • Cumulative Benefits: Results improve over time rather than masking problems • Hair Health: Addresses root causes of hair issues, not just symptoms Scientific Backing: Research shows natural ingredients often surpass synthetic alternatives: • Meadowfoam Oil: Superior oxidative stability and UV protection compared to synthetic alternatives • Andiroba Oil: Clinical studies show powerful anti-inflammatory properties and superior scalp healing • Camellia Oil: Proven to penetrate hair shaft more effectively than mineral oils, providing lasting moisture • Castor Oil: Research demonstrates exceptional hair growth stimulation and strengthening properties • Shea Butter: Contains natural SPF and anti-inflammatory compounds not found in synthetic moisturizers • Mango Butter: Rich in vitamins A and C, provides superior moisture retention compared to petroleum-based products • Argan Butter: Concentrated form offers enhanced penetration and longer-lasting benefits than synthetic conditioners Performance Comparisons: Moisture Retention: • Natural: Meadowfoam and camellia oils create exceptional moisture barriers, while mango and shea butters provide deep, lasting hydration without dependency • Conventional: Silicones provide temporary smoothness but prevent real moisture penetration • Result: Umthi's natural ingredients create genuinely healthier, more moisturized hair Scalp Health: • Natural: Andiroba oil's anti-inflammatory properties and castor oil's antimicrobial benefits promote optimal scalp conditions • Conventional: Harsh chemicals can disrupt scalp's natural balance and cause irritation • Result: Natural ingredients support long-term scalp health and hair growth Hair Strength: • Natural: Argan butter and castor oil strengthen hair from within, reducing breakage and improving elasticity • Conventional: Often requires increasing amounts as hair becomes dependent on coating agents • Result: Natural products improve hair's inherent strength and resilience. Why Some Think Conventional Works "Better": • Instant Gratification: Silicones provide immediate shine and smoothness • Marketing Myths: Decades of advertising convince people synthetic = better • Transition Period: Hair needs time to adjust from chemical dependency • Wrong Expectations: Looking for coating effects rather than genuine health The Natural Advantage: • Sustainable Results: Benefits compound over time • Scalp Health: Doesn't disrupt natural scalp ecosystem • Environmental Impact: Biodegradable and eco-friendly • Cost Effective: Healthier hair needs fewer products and treatments • Versatility: Natural ingredients often provide multiple benefits

Short Answer: Yes, all Umthi products are 100% Curly Girl Method (CGM) approved and contain no sulfates, silicones, or drying alcohols. What Makes Umthi CGM Compliant: Free From Harmful Ingredients: • No Sulfates: Our shampoo uses gentle, plant-based cleansers that won't strip natural oils • No Drying Alcohols: We avoid denatured alcohol, isopropyl alcohol, and other drying agents • No Non-Water Soluble Silicones: No dimethicone, cyclopentasiloxane, or other coating silicones • No Parabens: Natural preservation system keeps products fresh without harsh chemicals CGM-Approved Cleansing: Our Umthi shampoo uses coconut-derived cleansers and natural surfactants that: • Gently remove buildup without over-cleansing • Maintain hair's natural moisture balance • Won't disrupt curl pattern or cause frizz • Safe for daily use if needed Moisture-Rich Formulations: All Umthi products support the CGM principle of maximum moisture: • Conditioner: Provides slip for easy detangling without weighing curls down • Leave-In Cream: Adds moisture and definition without crunch or residue • Hair Oil: Penetrates hair shaft to nourish from within • Hair Butter: Seals moisture and defines curls naturally Perfect for CGM Techniques: • Squish to Condish: Our conditioner provides excellent slip and moisture • Plopping: Leave-in cream enhances curl formation during plopping • Scrunching: Products scrunch out easily without leaving white residue • Refresh Sprays: Mix our leave-in with water for next-day curl refreshing Transition Period Support: If you're starting the Curly Girl Method, Umthi products help during the adjustment phase: • Gentle cleansing won't shock hair transitioning from sulfates • Deep moisture helps repair damage from previous harsh products • Natural ingredients support healthy curl formation CGM Community Approved: Umthi products are recommended by certified Curly Girl Method stylists and have positive reviews from the CGM community for: • Consistent results without trial and error • Working well with other CGM-approved products • Supporting long-term curl health

Short Answer: No, Umthi products contain no artificial colors or synthetic fragrances. We use only natural essential oils and plant-based ingredients for scent and color. Our Natural Fragrance Philosophy: Essential Oil Blends: Instead of synthetic fragrances, Umthi products feature carefully selected essential oil combinations: • Lavender: Calming properties that soothe scalp irritation and promote relaxation • Bergamot: Uplifting citrus scent with antimicrobial and balancing properties • Frankincense: Anti-inflammatory benefits that support scalp health and hair growth • Litsea: Fresh, lemony fragrance with antifungal and clarifying properties • Peppermint: Provides tingling sensation, stimulates circulation, and offers antimicrobial benefits • Ylang-Ylang: Sweet, floral scent that balances oil production and adds shine Benefits of Natural Fragrance: • Aromatherapy Benefits: Essential oils provide mood-boosting and therapeutic effects • Scalp Health: Bergamot and litsea have antifungal properties; frankincense reduces inflammation • Circulation Support: Peppermint stimulates blood flow to hair follicles for healthy growth • Oil Balance: Ylang-ylang helps regulate sebum production for optimal scalp health • No Synthetic Irritants: Reduces risk of allergic reactions and sensitivities • Biodegradable: Environmentally friendly and sustainable • Long-lasting: Natural scents fade gently without overwhelming Sensitive Skin Friendly: • No artificial dyes that can cause scalp irritation • No synthetic fragrances linked to headaches or allergies • Gentle enough for daily use on sensitive scalps • Safe for children and pregnant women What You Won't Find in Umthi Products: • Phthalates (often hidden in "fragrance") • Artificial colorants like FD&C dyes • Synthetic musk or aldehydes • Chemical fragrance enhancers • Petroleum-based color additives Scent Profiles by Product: • Shampoo: Calming yet uplifting blend of lavender, bergamot, and frankincense for a luxurious cleansing experience • Conditioner: Fresh and balancing combination of bergamot, litsea, and frankincense that soothes and clarifies • Leave-In Cream: Light, energizing fragrance with bergamot, litsea, and frankincense that refreshes throughout the day • Hair and Body Butter: Rich, exotic ylang-ylang scent that's floral and sensual, perfect for deep moisturizing • Hair Oil: Invigorating peppermint fragrance that stimulates the scalp and awakens the senses

Short Answer: Absolutely! Umthi products are formulated for healthy hair regardless of gender, and many men prefer our natural, effective approach to hair care. Universal Hair Care: Hair Doesn't Have Gender: Hair follicles, scalp health, and hair structure are fundamentally the same regardless of gender: • Same moisture needs apply to all hair types • Scalp health requirements are universal • Damage from styling, environment, and chemicals affects everyone equally • Natural ingredients provide benefits regardless of who uses them Men's Specific Hair Care Needs: Scalp Health Focus: Men often prioritize scalp health due to: • Hair loss concerns: Castor oil and peppermint oil stimulate circulation and promote healthy growth • Scalp irritation: Andiroba oil soothes razor burn and irritation from close shaves • Oil regulation: Ylang-ylang helps balance sebum production for oily scalps • Dandruff control: Natural antifungal properties of essential oils maintain scalp health Styling Versatility: Umthi products work with various men's hairstyles: • Short cuts: Leave-in cream adds texture and hold without stiffness • Longer styles: Hair butter provides control and definition for man buns, ponytails • Beard care: Hair oil works excellently as beard oil for softening and conditioning • Professional looks: Natural ingredients provide polished appearance without buildup Active Lifestyle Friendly: • Gym and sports: Natural formulas won't clog pores or cause scalp breakouts • Swimming: Protective oils create barrier against chlorine damage • Outdoor activities: UV protection from meadowfoam oil prevents sun damage • Quick routines: Multi-purpose products streamline grooming Masculine Appeal: Subtle, Natural Fragrance: • Bergamot and frankincense: Sophisticated, woody scents appeal to masculine preferences • Peppermint: Invigorating, fresh scent perfect for morning routines • Not overpowering: Won't compete with cologne or aftershave • Professional appropriate: Subtle enough for workplace environments No-Nonsense Effectiveness: Men appreciate Umthi's straightforward approach: • Visible results without complicated routines • Multi-functional products that serve multiple purposes • Quality ingredients that deliver on promises • Time-efficient application and styling Popular Men's Usage: Beard and Mustache Care: • Hair oil softens coarse facial hair and conditions skin underneath • Prevents itchiness and flakiness common with beard growth • Natural shine without looking greasy or artificial • Promotes healthy growth for fuller, healthier facial hair Professional Men: • Maintains polished appearance throughout long workdays • Sweat-resistant formulations for high-stress environments • Natural ingredients won't stain shirts or collars • Confidence-boosting healthy hair and scalp Athletes and Active Men: • Pre-workout protection from environmental stressors • Post-workout cleansing without over-stripping natural oils • Recovery support for scalp and hair after intense training • Natural antimicrobial properties prevent workout-related scalp issues Age-Inclusive Benefits: • Young men: Establish healthy hair care habits early • Middle-aged men: Address changing hair needs and early signs of thinning • Mature men: Gentle care for aging hair and sensitive scalps • Senior men: Natural ingredients won't interfere with medications or health conditions Breaking Beauty Stereotypes: Modern men understand that: • Self-care isn't gendered - healthy hair is universally attractive • Natural products align with health-conscious lifestyle choices • Quality ingredients provide better results than generic men's products • Sustainable choices reflect personal values and environmental awareness Partner and Family Use: Many men discover Umthi through: • Sharing with partners who use the products • Family routines where everyone uses the same trusted products • Seeing results on family members and wanting the same benefits • Cost-effective household approach to hair care

Short Answer: Umthi uses eco-friendly, recyclable packaging materials that align with our commitment to sustainability and environmental responsibility. Sustainable Packaging Philosophy: Environmental Commitment: Our packaging choices reflect our values of natural beauty and environmental stewardship: • Reduced environmental impact through thoughtful material selection • Sustainable sourcing from responsible suppliers • Minimal waste packaging design that eliminates unnecessary elements • End-of-life consideration ensuring packaging can be properly recycled or repurposed Packaging Materials: Sustainable Aluminium Containers: • 100% recyclable aluminium that can be recycled infinitely without degradation • Lightweight yet durable construction reduces shipping environmental impact • Excellent barrier properties protect products from air, light, and moisture • Corrosion-resistant coating ensures product purity and container longevity • Premium feel that enhances user experience and brand perception • Efficient heat conduction makes products easier to dispense in cooler temperatures Dispensing Systems: • High-quality pumps and caps designed for durability and minimal waste • Precise dispensing control reduces product waste and mess • Secure closure systems prevent leaks, contamination, and product degradation • User-friendly design for easy, controlled application Premium Glass Bottles: • High-quality glass containers that preserve ingredient integrity and potency • UV-resistant cobalt blue glass protects light-sensitive essential oils and natural ingredients • 100% recyclable and can be recycled indefinitely without quality loss • Chemical-free storage - glass is completely inert and won't leach chemicals into products • Elegant, luxurious appearance that reflects the premium quality of natural ingredients • Easy to clean and sterilize for safe reuse in households

Quick Comparison: • Leave-In Cream: Lightweight daily moisturizer and protectant • Hair Butter: Rich, intensive treatment for sealing and deep moisture Texture and Consistency:Umthi Leave-In Cream: • Light, creamy texture that absorbs quickly • Won't weigh hair down • Provides moisture and manageability • Contains heat protection properties Umthi Hair Butter: • Thick, rich consistency similar to body butter • Takes longer to absorb but provides deeper nourishment • Creates a protective barrier on hair strands • Best for sealing in moisture When to Use Each: Use Leave-In Cream For: • Daily moisture maintenance • Heat protection before styling • Detangling wet or damp hair • Refreshing curls between wash days • Lightweight moisture for fine hair Use Hair Butter For: • Sealing moisture after applying leave-in products • Protective styling (braids, twists, buns) • Extra dry or damaged hair ends • Cold weather protection • Thick, coarse hair that needs intensive moisture Can You Use Both Together? Absolutely! The layering method works perfectly: 1. Apply leave-in cream to damp hair 2. Follow with a small amount of hair butter on the ends 3. This combination provides both immediate and long-lasting moisture

Short Answer: Use Umthi hair oil 2-3 times per week for optimal results. Detailed Explanation: The frequency of hair oil application depends on your hair type and current condition. For most natural hair types, using Umthi hair oil 2-3 times weekly provides the perfect balance of nourishment without over-saturating your strands. Usage Guide by Hair Type: • Fine/Low Porosity Hair: 1-2 times per week (focus on ends, avoid roots) • Medium/Normal Porosity Hair: 2-3 times per week (mid-length to ends) • Thick/High Porosity Hair: 3-4 times per week (can apply to entire length) • Damaged/Chemically Treated Hair: Daily light application until hair health improves Best Times to Apply: • Before washing (pre-poo treatment) - leave on 30 minutes • On damp hair after washing for better absorption • As a nighttime treatment on dry hair (use sparingly) Signs You're Using Too Much Oil: • Hair feels greasy or heavy • Products don't absorb properly • Hair appears limp or lifeless

Short Answer: Yes, Umthi leave-in cream is designed for daily use and provides continuous moisture protection. Daily Application Benefits: Daily use of leave-in cream is not only safe but recommended for maintaining healthy, moisturized hair. Umthi leave-in cream is formulated with lightweight ingredients that won't cause buildup when used consistently. How to Use Daily: 1. Apply to damp or dry hair, focusing on mid-lengths and ends 2. Use a quarter-size amount for shoulder-length hair (adjust for your length) 3. Distribute evenly with fingers or a wide-tooth comb 4. Style as desired When Daily Use is Most Beneficial: • Dry or damaged hair that needs constant moisture • Curly or coily hair types that lose moisture quickly • During harsh weather conditions (winter, summer heat) • When using heat styling tools regularly • For protective styling maintenance Seasonal Adjustments: • Summer: Apply daily for heat and UV protection • Winter: Essential for combating dry indoor air • Humid Weather: Use lighter amounts to prevent frizz • Dry Climates: May need twice-daily application

The Golden Rule: Apply products from thinnest to thickest consistency for optimal absorption and results. Complete Umthi Product Application Order: Wash Day Routine: 1. Umthi Shampoo - Cleanse scalp and hair 2. Umthi Conditioner - Rinse thoroughly after 3-20 minutes 3. Umthi Hair Oil (optional) - Apply to damp hair, small amount 4. Umthi Leave-In Cream - Apply to damp hair from mid-length to ends 5. Umthi Hair Butter - Seal ends and any extra dry areas Daily Refresh Routine: 1. Lightly dampen hair with water or spray bottle 2. Umthi Leave-In Cream - Reactivate curls and add moisture 3. Umthi Hair Oil (if needed) - Just a few drops for shine 4. Umthi Hair Butter - Smooth any frizz or seal dry ends Pre-Wash Treatment: 1. Umthi Hair Oil - Apply 30 minutes before washing 2. Follow with regular shampoo and conditioning routine Application Tips: • Always start with clean, damp hair for best absorption • Use prayer hands method for even distribution • Focus heavier products on the ends where hair is oldest • Less is more - you can always add, but it's hard to remove excess • Allow each product to absorb before applying the next Common Mistakes to Avoid: • Applying thick products before lighter ones • Using too much product at once • Skipping the damp hair step • Applying oil or butter to soaking wet hair

Short Answer: Yes, Umthi products are formulated to work with all hair types, textures, and porosities. Universal Benefits: Umthi's natural ingredient formulations make our products gentle yet effective for everyone, from straight fine hair to thick coily curls. By Hair Texture: Straight Hair (Type 1): • Use lighter amounts of leave-in cream and oil • Focus application on mid-lengths and ends • Hair butter works great for smoothing flyaways • Products won't weigh down straight hair when used correctly Wavy Hair (Type 2): • Perfect for enhancing natural wave pattern • Leave-in cream helps define waves without crunch • Oil adds shine without eliminating volume • Butter great for taming frizz in humid weather Curly Hair (Type 3): • Excellent for moisture retention and curl definition • All products work synergistically for healthy curls • Regular use prevents dryness and breakage • Perfect for twist-outs and wash-and-go styles Coily/Kinky Hair (Type 4): • Provides intensive moisture needed for tighter curl patterns • Hair butter especially beneficial for sealing moisture • Oil helps with scalp health and growth • Complete system addresses common dryness issues By Hair Porosity: Low Porosity Hair: • Use products on damp hair for better absorption • Apply lighter amounts more frequently • Heat can help with product penetration Normal Porosity Hair: • Products absorb easily at recommended amounts • Maintains moisture balance effectively • Follow standard application guidelines High Porosity Hair: • May need more frequent application • Benefits from the sealing properties of hair butter • Oil helps fill in damaged cuticles Special Considerations: Chemically Treated Hair: • Gentle formulations won't interfere with treatments • Helps repair damage from relaxers or color • Extra moisture helps maintain hair health Natural/Virgin Hair: • Maintains hair's natural moisture balance • Supports healthy growth and shine • Won't cause buildup or damage Protective Styles: • Keep braids, twists, and weaves moisturized • Won't cause slippage or buildup • Scalp-friendly formulations Children's Hair: • Gentle enough for sensitive scalps • Natural ingredients provide safe nourishment • Easy application for parents Color-Treated Hair: • Won't strip or fade color • Helps maintain vibrancy and health • Repairs damage from chemical processing How to Customize for Your Hair Type: 1. Start Small: Begin with smaller amounts and adjust as needed 2. Monitor Response: Pay attention to how your hair responds 3. Adjust Frequency: Some hair types need more or less frequent application 4. Layer Strategically: Combine products based on your specific needs 5. Seasonal Changes: Modify routine based on weather and environment Still Not Sure? Contact our customer service team for personalized product recommendations based on your specific hair type and concerns. We're here to help you achieve your healthiest hair with Umthi products.